Why this reimagined legend is the perfect Mexican escape

Words: Josephine Price

There’s a not-so-quiet buzz emanating from a particular stretch of white-sand beach in Cancún and it’s been a long time coming. Built more than 35 years ago and framing the skyline with its distinctive glass pyramids and architecturally intriguing design, the Paradisus Cancún hotel brought main character energy to defining what luxury looked like in Mexico’s most beloved resort region. Now, in 2026, it’s entering a new era of excellence. With a $50m investment behind the head-to-toe reimagining of the site, the icon is back and ushering you in to experience this new chapter. 

This five-star, all-inclusive property sits in Cancún’s Hotel Zone, which occupies the narrow peninsula that separates the Caribbean Sea and the Nichupté Lagoon. That double waterfront position still places the hotel in an enviable position. You can dive into the Caribbean Sea with the rising sun in the morning and catch the sultry sunset over the lagoon at dusk. The famous ziggurat architecture has been artfully elevated, keeping its classic style while leaning into its new era. Hanging vegetation, water features and the glass pyramids that top the structure have been honoured as a design language that speaks to the Mayan landscapes, from cenotes and jungle canopies to triangular temples that define this corner of Mexico.

Five-star luxury reimagined

After a period of transformation and renovation, the hotel is showcasing its portfolio of impressive additions and new experiences. The redesigned rooms are a big part of the glow-up. Expect 773 fully renovated suites in the collection, whether you’re in the market for one of the comfortable, well-appointed family rooms or a showstopping adults-only suite. 

And then there’s the food, with no shortage of options here. Of the nine restaurants, three have been thoughtfully redesigned to include and honour culinary creativity, spanning everything from fresh Mexican cooking to international dining concepts. Think locally caught seafood, the deep flavours of the Yucatán Peninsula and mezcal cocktails that give the evenings a distinctly Mexican character. Whether you’re grazing between pools or settling in for a long, convivial dinner, the variety here makes what to eat feel like a genuine choice rather than an all-inclusive compromise.

Endless flavours and all-ages fun

For families, the new additions are hard to miss. There’s a big focus on family travellers with a brand-new Aquazone water park that delivers high-energy fun, while Kidsdom, a fully redesigned children’s club, offers an engaging and entertaining environment for younger guests, helping the whole family to relax. The signature Family Concierge helps knit all your experiences together, offering a dedicated service to coordinate activities, manage reservations and ensure that the needs of grandparents and toddlers alike are catered to on multi-generational trips. 

For those looking for some kid-free time, romantic couples or solo travellers can check into the all-new The Reserve. This adults-only spot boasts a private stretch of beach and a private pool, while dedicated dining options such as Santé restaurant ensure an exclusive experience and a moment of calm for guests within the wider resort. Elevated comfort comes in the form of personalised services and exclusive benefits that make you feel properly attended to at all times. 

What runs through all of the hospitality here is the commitment to inclusivity over exclusivity. Whether that’s the Wellness for Cancer certification in the serene spa, which embraces those who are undergoing cancer treatment with adapted therapies and properly trained staff, or the Committed Queer Destinations Hotel accolade, which assures a welcome for LGBTQ+ guests, or the enhanced training and awareness for staff, there really is something to lure in every person looking to invest in a thoughtful stay. True luxury lies in making every guest feel as if they belong.

With these new focuses to the property and elevated experiences, there’s never been a better time to head to Cancún. So whether you’re looking to cater to your multi-generational caper or to invest some time in your relationship in a romantic setting, there’s space for everyone to get exactly what they need on this Mexican escape that’s boldly making its mark as an icon once again. 

Book your holiday

All British Airways Holidays packages are ATOL protected, include a generous checked baggage allowance and a 24-hour holiday helpline. Secure your holiday at Paradisus Cancún with a low deposit and enjoy flexible payments until you fly.*

*Full balance due seven weeks before departure for long-haul holidays. Subject to availability. T&Cs apply. See ba.com/deposits.